Privacy Policy

Last updated: today.

Doorbase ("we", "us") respects your privacy. This page explains what personal information we collect when you use our website, why we collect it, and how long we keep it.

1. What we collect

Account data — your name, email, phone, and (optionally) company, when you create an account.
Order data — the products you order, the shipping address, and the payment status.
Logs — standard server logs (IP address, user agent, requested URL) for 30 days, used only for security and debugging.

2. Why we collect it

To process and ship your orders.
To send you order-related emails (confirmation, dispatch, invoice).
To respond to your enquiries.
To detect and prevent fraud.

3. Sharing

We do not sell your data. We share it only with:

Payment processors (Razorpay) — to take your payment.
Courier partners — to deliver your order.
Government authorities — when required by law.

4. Your rights

You can request a copy of, correction of, or deletion of your personal data at any time by emailing privacy@firedoor.example. We will respond within 7 working days.

5. Cookies

We use only first-party cookies that are strictly necessary to keep you signed in. We do not use any tracking or advertising cookies.

6. Contact

Data Protection Officer, Doorbase Pvt Ltd, Plot 14, IMT Manesar, Gurugram, Haryana 122051. Email: privacy@firedoor.example.