Frequently Asked Questions
Answers to the questions we get asked most. Browse by category below, or get in touch if you can't find what you need.
Our standard steel fire doors carry 30, 60, 90, and 120 minute integrity ratings to BS 476 Part 22 / IS 3614 Part 2. The 30-minute timber range and 180-minute panic hardware are also available. The rating you need depends on the local building code, the type of compartment, and the fire-load of the room — our team can help you decide.
Yes. Our steel and timber fire doors are tested to BS 476 Part 22 and IS 3614 Part 2 and carry the ISI mark. Glazed fire doors additionally carry EN 1634 certification. We can ship test certificates with every order on request.
Both. We work with a network of certified installers across India. For projects outside our network, we ship the doors with full installation manuals and are available by phone / video to walk your team through any unusual frame conditions.
Standard sizes (900×2100, 1000×2100) of the most popular ratings are kept in stock and ship within 3 working days of payment. Bespoke sizes, RAL colours, and vision panels add 2–3 weeks.
Yes. Any RAL colour is available as a powder-coat finish on a 2–3 week lead time. Minimum order quantities apply for non-standard colours. We carry RAL 7035 light grey, RAL 9010 white, and RAL 9005 black as standard.
Online orders can be paid via Razorpay (credit / debit card, UPI, net banking, wallets). For B2B orders above ₹50,000 we also accept NEFT / RTGS bank transfer and 30-day credit terms (subject to approval).
Yes — all SteelFire and TimberLux doors carry a 2-year warranty on the leaf, frame, and finish. Hardware (hinges, panic bars) carries the original manufacturer warranty of 1 year. Intumescent seals are consumable items and are not covered.
The required fire rating depends on your local building code, the type of occupancy, and the compartment you are sealing. As a rule of thumb: 30 minutes for residential corridors, 60 minutes for commercial corridors, 120 minutes for high-risk enclosures (transformer, server rooms, lift machine rooms). Send us your building plan and we will spec the right door for every opening.
Still have questions?
Our team is happy to help. Reach out and we'll get back to you within 24 hours.